Uma Suites Ondarreta

The hotel is very clean, we had super clear communication about check in etc.

Clean, modern, great amenities in the room as well as in the lobby. Good soundproofing and even though it is not in the city center, there are so many buses getting here that you are close to everything. The walk through the beach is also fabulous. Great bars and restaurants all around. We would 100% come back. Cannot comment on the staff as we didn't meet anyone but the room was always spotless and we knew how to get in touch should we need to. They gave us loads of info through Whatsapp prior to our arrival too without us asking for it, it was super helpful.

Incredibly clean, with everything we needed. There is a good shower, soaps, shampoo etc. and towels. bed is very comfy, and the room is a fair size for the one night that we stayed. There is a big area by reception with sofas and tables and an excellent coffee machine (free coffee). The staff were lovely. We parked in the car park and got a discounted price. This worked well for us, it’s a short walk from the property - again, we were only there for one night so didn’t have much luggage.

Ok, maybe we are a little old fashioned but it is nice to have a friendly face on reception, however we fully understand that automated booking in is the way forward. That said it was easy (even I could do it!). What the company saved on front of house they certainly put the money into the facility. The room was very clean and well equipped. Parking was a bit of an issue but location to the sea front was great. Now we are conversant with the check in we would certainly come back

The property is close to the beach and there are a plenty bars and restaurants nearby. There is a regular bus service into the old town that was almost door to door. The toiletries were good quality and the hairdryer was powerful. Coffee facilities in the room were fine but the machine in the lobby was excellent. There was also a water dispenser for unlimited fresh, cold water.